FAQ

When will my order ship?

  • Each item and box has a different shipping timeline that is communicated on the product listing page.
  • Preorder items run around 4-6 weeks for production and shipping time.
  • Shipping time 3-5 business days.
  • Pickup orders must be picked up within 14 days of being notified via email, if your order is not picked up within 14 days you will be charged a $10 shipping fee.

Do you Ship Internationally?

  • At this time, we ship only to all 50 states. We are working closely with UPS to explore the best and most efficient international shipping options.

How long does shipping take?

  • We ship UPS ground and this varies but typically 2-5 days depending on where you live.
  • We can upgrade to expedited shipping via email to: hello@makersofmagicandwishes.com
  • *We have no control of shipping delays once packages have left our facility. Please utilize tracking numbers and local UPS driver to locate lost packages. We will do everything we can to assist.

What is the best way to contact you?

  • Please send an email to: hello@makersofmagicandwishes.com

What is your return policy?

  • We do not offer refunds on orders. If an item does not fit to your liking, we can exchange for a different size from our stock.

    The buyer is responsible for shipping any exchanges back to Makers. An exchange will be issued once item has been received and accepted.

    We reserve the right to deny exchanges for items that have been washed, worn, or opened from the original packaging upon receipt of exchanged item.

    Exchanges must be done within 30 days of the packages arrival. Please open your packages promptly on arrival we will not accept exchanges after the 30 day mark.

    What if an item arrives damaged or broken?

    • Please send an email to: hello@makersofmagicandwishes.com with your order number and photo of damaged item. We are happy to replace the item if in stock, exchange for item of equal value or refund for item amount.

    Can I use two coupon codes for one order?

    • We only allow one discount or coupon code per order, this includes the free shipping over $100 code: FREESHIP.

     

    Hello Pumpkin Preorder/ Countdown Signs

    • Hello Pumpkin Pink Sweatshirt
    • Original Hello Pumpkin 1/4 Zip

    •  Hello Pumpkin Embroidered Bag

    • Boo Bag

    • Mickey Pumpkin Hat ( Cream + Black)

    • Halloween Countdown

    • Hocus Pocus Countdown

    • Haunted Mansion Countdown

    Drop Date: August 5, 2022

    Lead Time: Preorder; 3-4 Weeks

    Product Status: Awaiting signs

    Magic Kingdom Collection

    • Pirate Varsity Tee
    • Dead Men Tee
    • Haunted Mansion Tee
    • Haunted Mansion Pullover
    • Medallion Earrings
    • Medallion Hat
    • Hello Poppet 1/4 Zip
    • Villains Purple and Black Tee

    Drop Date: August 19, 2022

    Lead Time: Preorder; 3-5 Weeks.

    Product Status: Received Hello Poppet 1/4 Zips, Villains Tees, Varsity Pirate, and Medallion Hats awaiting the rest of shipment from vendors

    Hello Pumpkin Preorder

    • Hello Pumpkin Sweatshirt
    • Hello Pumpkin 1/4 Zip
    • Pumpkin Stack Tee and Sweatshirts
    • Mickey Pumpkin Hat
    • Pumpkin Earrings x Cali Dreamin Design
    • Mickey Headband x BS Crafty Co
    • Hello Pumpkin Tee + Youth

    Drop Date: August 26, 2022

    Lead Time: Preorder; 3-5 Weeks

    Product Status: Awaiting shipment from vendors

    Best Day Ever Collection

    • Best Day Ever Colorblock
    • Best Day Ever Banana + Ash Tee
    • Best Day Ever Youth Tee
    • Best Day Ever Fanny Pack
    • WDW Medallion Hat

    Drop Date: August 30, 2022

    Lead Time: Preorder; 3-5 Weeks

    Product Status: Received Best Day Ever Colorblock Tee, awaiting shipment from vendors

    Sensational Six Halloween/Spooky Scary Skeleton

    • Sensational Six Halloween Tee + Hat
    • Spooky Scary Skeleton Tee + Hat
    • Spooky Scary Skeleton Pouch
    • Mickey Vampire Earrings x Me You and Main

    • Mickey Headband x BS Crafty Co

    Drop Date: September 2, 2022

    Lead Time: Ship time of 3-5 weeks.

    Product Status: Received Sensational Six Halloween Tee, Awaiting shipment from vendors

    Happiest Nurse Collection

    • Happiest Nurse Tee (Vineyard + Denim)
    • Happiest Nurse 1/4 Zip
    • Happiest Nurse Pouch
    • Favorite Nurse Things Hat

    Drop Date: September 6, 2022

    Lead Time: Preorder; 3-5 Weeks

    Product Status: Awaiting shipment from vendors